Saturday, October 20, 2007
Friday Was... BEYOND BUSY at On-Hold Concepts!
The good news is that On-Hold Concepts (www.onholdconcepts) has 140 new elder-living communities to create on--hold programs for. ("Don't end a sentence with a preposition, Kris." Thank you, English teachers across the globe. I know the rule. I break it to write the way people talk. )
The bad news is, they are all coming in like a tsunami. None of us got a breather once yesterday and probably won't until shortly before Christmas, when all the holiday and post-holiday on-hold programs for literally thousands of business customers will be fulfilled. Eegads!
But this is a GOOD problem to have! THANK GOD FOR OUR THOUSANDS OF HAPPY CUSTOMERS! Without them, we wouldn't have jobs we love -- creating riveting on-hold programs!
I loathe "samo-ol', same-ol' on-hold programs made by other companies. The 140 new elder communities we just got had an on-hold company that was just awful. I heard some of their programs while waiting to talk to the community's executive directors, and wanted to put my finger down my throat.
I don't know how most companies get away with the drek they foist on their callers... I really don't.
It's why YOU hate being put on hold, isn't it? You either get silence (and wonder if you have been cut off the moment you hear a click), a radio station (which is illegal and which more than likely runs commercials of the competitors you're calling), or you get cookie-cutter, almost Lily Tomlin-esque "operator" shtick that is far from funny (as Lily was!) or nowhere near riveting. You have to "endure" some on-hold programs. When you call On-Hold Concepts clients, you actually ENJOY the wait. Some callers have even asked to be put back on hold after their conversations so they can hear the cross-promotion of additional services the company provides! Now, THAT'S a successful, truly-riveting on-hold program! Why would a company put out money for an on-hold program and then settle for anything less? It astonishes me.
I guess they just don't know about On-Hold Concepts yet. Tell them, will you! Send them this link: http://www.onhold.concepts.com/. If the link doesn't ring their bell, their bell is without its clapper!
Okay, I'm jumping off my soap box now. I love what we do for businesses (can you tell?) because I've been so negatively impacted, as you have, by on-hold companies that do it so poorly.
I was pretty wiped out when I got home from work -- no kidding! -- so I just wrote an email or two and left it at that. No blog. Sorry. (My emails sometimes resemble blogs -- they can go on for a good fifteen minutes at times, especially when I'm passionate about a topic and "working on all thrusters", as I was last night.)
More good news is that someone is coming to look at my condo this morning at about the time I'll be watching Casey's soccer game (unless the game is canceled because of weather). Tomorrow from 1-4 there will be an Open House for the condo (I'll be out and about or at Jackie's then), and Tuesday there will be a Brokers Open House here. All good news!
I've decided to de-list the condo at the end of October if I don't get a buyer before then, so the heat is on. I'm so ready to have an ending to this drawn-out story (condo-selling, duplex-buying) it isn't even funny...
It would be nice if it were a happy ending, but you know what? I know God knows our future (my sis Jackie and me) and if He doesn't want us to get a duplex together for some unforeseen reason, I'm going to abide in His wisdom.
Maybe one of us are on the cusp of going to heaven and He doesn't want the other one burdened with renting out half of a duplex to people to stay afloat. I've seen renters -- too many of them trash places they rent, since it isn't theirs and they have animosity toward having to pay "exorbitant" prices for a roof over their heads without receiving any of the benefits of home ownership.
I don't know what the future holds -- but I know Who holds the future, and I trust Him to steer us wisely -- even if it's to thwart plans we make. "Man makes plans and God laughs!"
Update on Alison: Ms. Winters won't be flying to the U.S. this year. The person who wanted t0 buy her flat couldn't sell theirs, so she's back to square one.
This is distressing to Ali, but -- ta daa! -- God has a plan! I know next year after April will be a much better time both for a visit (I'll have time off coming then) and for making plans to find a job and stay in the US of A to work as an actor, should that bounty fall her way. And knowing Alison --and God! -- I have total faith it will, if she'll take this time to "prepare the way of the Lord" so He can get something done on her behalf that will bless His kingdom as much as it blesses her -- and the rest of us who will get to say "We knew her when"!